Vpod Portal is the most powerful way to connect your business with your customers
The Vpod Portal experience remains seamless and intuitive, whatever device your customers use to connect. We've written the user interface to be fully responsive to the device it's installed on, so there's no compromise or frustration depending on the device used.
Clever coding within Vpod Portal removes any interface problems when devices 'talk' to each other. This means you can have a truly global network of experts on call, so no customer call goes unanswered.
HOLD THE LINE PLEASE
Vpod Portal's user interface has simple controls that make it easy for your operators to manage calls with no long holds or interruptions. Whatever your customer's questions, the right experts can be added to any call at any time.
Your customer communications are simple, seamless
and global with Vpod Portal
ASK AN EXPERT
A customer's satisfaction level often hinges on how quickly and efficiently their problems and questions are dealt with. Whether it's due to long hold times, or the frustration of hearing the same script during every call, customers can quickly form a very negative opinion of a company.
Both experts and customers will find that using the Vpod Portal customer contact is a rewarding, not frustrating, experience.
Vpod makes each customer contact a genuine conversation – not a chore
TURNING YOUR SPECIALISTS INTO EXPERTS
As soon as Vpod Portal makes a connection with a customer, your advisors can see the information they need straight away, so the advice they give will be fully informed.
Whether it's a medical history, the range of products your business offers, or a purchase record, having this information to hand means your people can address customer concerns quickly and efficiently.