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The Vpod Solution

Dialog: the platform that puts your expertise wherever it’s needed

 

Dialog is a flexible, modular and secure customer engagement platform that puts people back at the heart of your interactions.

By keeping interactions face-to-face, and with powerful information-sharing abilities, our platform ensures your business’ core engagement processes deliver measurable, valuable results.

In an automated self-serve world, Vpod is keeping tech personal, powerful and painless

 
 
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THE AGENT: Give your people the power to engage with your customers

 
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CUSTOMER ON-SITE: Self-serve and advice available at your branches or stores

 
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CUSTOMER OFF-SITE: Provide assistance at any location

 
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ON-THE-MOVE: Connect your agent to customers wherever they are

 
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Delivering real world benefits to you and your customers

The Dialog platform can help you:

 

Drive revenue, reduce costs and increase customer satisfaction

Enable face-to-face and frustration-free processes in an increasingly impersonal self-service age

Provide a safe, secure way to ‘project’ your advisers into meetings either at your premises or elsewhere

Put your people at a point in the interaction where they generate the most value to the customer – and most revenue for the business

Future proof your IT strategy via an open and flexible architecture – there’s no ceiling as your business grows

 
 
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