Better visitor experience
Deliver the best VIP service whilst delivering express check-in and a transformed visitor journey.
Vgreet helps stakeholders in many ways.
Click below to see how the Vgreet can help you and your workplace.
What is visitor experience?
Visitor experience refers to the process that a visitor follows from being invited to your building to leaving your office.
A poor visitor experience
As opposed to the traditional visitor experience which starts at the reception door, or as we called it as
A poor experience is likely due to broken processes, queues, frustration or negative interaction with your company.
It could lead to making or losing a sale, an employee, a business partner, or simply damaging your companies brand.
A good visitor experience
We believe a good visitor experience infers that the visitor had a positive interaction with your company, meanwhile,
A good visitor experience at your reception
An informative and welcoming invite to your building Information about the meeting host, including a photo of them
Clear directions to your office
Documents to pre-sign and the option to pre-register prior to their arrival
Express touchless check-in
A warm welcome from reception, who are aware of their arrival Immediate help if the visitor needs it
Intuitive Covid-19 safety
Internal wayfinding capabilities
Directions to the nearest toilet, fire exit, where to make a coffee
Directions to the meeting room or desk they have booked.
Wifi codes available
We believe in the concept of "Connected Workplace" to deliver the best visitor experience. What do we mean by that? Different systems pass only key data to each other to enhance the experience or make processes more efficient. The simple but significant concept: On-grid when systems are linked and connected or Off-grid, where some systems exist, however processes, are largely manual and costly.
Read more about improving your visitor experience
5 Tips To The Best Visitor Experience
How to create the best visitor experience in 5 simple steps?
Office reception checklist: how to optimise front of house
Does experience fall short in your department? An office reception checklist to help you create the best experience in your reception area.