Updated: May 27
In today's blog, we will introduce the growing market of parcel delivery lockers in the post-pandemic world and how they can benefit businesses to reduce cost and upgrade workplace safety. The topics include:
What is Parcel Delivery Lockers?
Parcel Delivery Lockers are an autonomous container technology that are an efficient and convenient tool to deliver, receive and return parcels. The induction of smart technology has allowed parcel lockers to curate an improved experience for end-users.
Parcel lockers can accept deliveries from any courier and store them safely until they are picked up. With 24/7 access and click and collect services, people are no longer faced with the challenge of missing a delivery and can get their parcels at a convenient time and in a convenient place.
Why locker parcel delivery become so popular now?
With the rise of e-commerce during the Covid-19 pandemic, there has never been a busier time for parcel delivery. There are three forces driving the growth of parcel delivery lockers:
Time spent on facilitating parcels
During the pandemic, the high growth rate of e-commerce propelled the need for a smart solution to manage delivered parcels across multi-tenant buildings, offices, commercial buildings. Traditional parcel deliveries often involved disrupting the workflow; where front of house staff would be interrupted by a courier person in order to intercept a delivery.
With Vpod’s Automated Parcel Lockers, both front of house staff can continue with their tasks and couriers can make their deliveries and quickly be on their way.
Touch-free parcel deliveries
Without saying, avoiding contact with parcel handlers has driven the demand for locker parcel deliveries. From dropping off the parcels to collecting them, front desk staff, delivery agents, and recipients can all maintain a safe social distancing.
Which area is suitable for parcel lockers in my building?
Parcel Delivery Lockers are suitable for areas such as:
How does parcel delivery locker work?
1. Delivering Parcels to Lockers
For couriers, delivering parcels to lockers is quick and easy. They can:
Select drop off on the Vgreet/Vdesk interface
Search for recipient via active directory and select
Select appropriate size locker for the parcel
Vgreet/Vdesk assigns a locker with confirmation on screen
The assigned locker door is automatically opened
Place parcel in locker and close door
Notification automatically sent to the recipient
Collecting/Sending Parcels from Lockers
2. Collecting/Sending Parcels from Lockers
Collecting parcels has never been easier. The recipient/end-user will get notified once they received a parcel and it is waiting in an allocated locker. They will also receive a QR code or password that will be used to unlock the parcel locker. The users can then:
Select drop off on the Vgreet/Vdesk interface if they are sending a parcel
Scan RFID card /QR code or enter passcode
Parcel locker automatically opens
Recipient retrieves parcel and closes the door
4 key benefits of parcel lockers
Comparing general courier delivery and locker parcel delivery clearly demonstrates the cost-efficiency of parcel lockers. ‘Last mile delivery’- getting a parcel from the warehouse to the customer doorstep is the most expensive logistics activity. Parcel lockers have a high potential to save cost on things such as failed delivery attempts and the manual work involved in receiving parcels.
Employees will feel the advantages of smart parcel locker technology as they no longer have to worry about missed deliveries or wrong addresses. They can easily click and collect their parcels and get back to work - therefore increasing their efficiency.
With Vpod smart parcel locker solution, we deliver 4 key benefits:
1. Reduce Costs
Remove tedious manual processes involved with deliveries.
Increasing your workplace efficiency by allowing front of house or mailroom staff to focus on more vital tasks.
2. A Safer Workplace
Parcel lockers minimise the contact between staff, couriers and even other staff collecting parcels with the combination of digital lockers and Vgreet/Vdesk's contactless solution.
Click and Collect capability. The customer can pick up their goods after they've been purchased on their own terms and without any hassle.
Manage internal accountability and security with a digital asset management system.
Collect data on all parcels and post entering and being collected in your building, with easily accessible digital reports.
4. Design & Sustainable Manufacturing
With Vpod, we work closely with Ruppel because of their high-quality craftsmanship and their commitment to sustainability. With a wide selection of different materials to choose from, cutting-edge engineering and highly skilled technicians – Ruppel offers superior value at a fair price.
Their Central European location ensures that they commit to a short supply lead time of 4 weeks so that your people can start using their lockers as soon as they are welcomed back into their new, smart office.
These lockers also are available with either Vgreet or Vdesk parcel management solutions to help you to completely digitise your parcel/post delivery system.
In the post-pandemic world, parcel delivery lockers with 24/7 access and click and collect services help to overcome the challenge of missing a delivery, inefficient handling process, and bring 4 key benefits to the business: Cost-benefit, Workplace safety, Accountability with Sustainable manufacturing.
Why invest in lockers if they are not intelligent? Introducing Hybrid locker solution
We have a management level of software that controls the lockers and Integrations.
One solution that controls the three different workflows for Parcels, Assets and Day lockers.
Maximum flexibility: The multipurpose locker system built for the flexible working world.
30% less lockers, 30% less space
Easy accessibility: Users book or access lockers from hardware that's either built into the locker bank or stand alone, or a web browser that gives access to the folk booking in advance